Workers' Compensation Claims

How to report a claim for Aviation workers compensation losses

We have partnered with Gallagher Bassett Services Inc. to handle your claims.

You can report your claim in two ways:

  • Call our toll free number 866.427.3767 (24 hours / 7 days)
  • Report claim online

Have our client number 004204 & your policy number available when reporting. For Web reporting access, log in with:

UserID: qbe2011
Password: claims11

QBE Aviation Online Reporting Training Guide.

What happens after a claim is submitted?

  • We'll review the report to determine classification: loss time or medical only
  • A claim will be set up and assigned a number
  • All loss time claims will be assigned to an adjuster for a complete investigation
  • On loss time claims, the adjuster will contact the employer, injured worker and physician within 24-48 hours
  • On medical only claims, there will only be contact with the employer if additional information is needed. Otherwise, the file remains open for 90 days to pay medical bills.

Remember to

  • Report all claims as soon as you become aware of an accident or the potential for a claim using the options listed above
  • Indicate if the injured worker has returned to work
  • Provide all contact numbers for you as well as the injured worker. Also, provide cell phone numbers if available.
  • Give detailed description of the injury noting the specific body part involved