Hazard, flood and wind insurance monitoring, system of record updates, and lender-placed insurance prevention program
All loans are tracked and validated by QBE
QSHIELD's TrackGuard provides you with state-of-the-art homeowners insurance tracking services. Using our proprietary systems, we ensure that all available insurance information is promptly and accurately updated to your insurance system of record.
- Comprehensive, customizable procedures to support our clients’ specific requirements
- Quality and timely processing of insurance documents
- Mitigation of false placements for lender-placed insurance
- Focus on the customers and their experience
- Multiple ways to provide proof of coverage
- Proactive calls to carriers and agents
- Customer care one-stop resolution and education
- Call Center of Excellence and ISO 9001:2008 certified
- Close the Loop is an automated process where we proactively follow up with a customer to ensure timely receipt of insurance information
- Linked Loans is an advanced technology that links insurance information on first and subordinate liens to reduce false placements
- CondoTrack automatically cascades condominium association policy data to individual loans across all servicers
We provide a customer-focused, comprehensive process to ensure that insurance information is maintained accurately and in a timely manner, minimizing the need for lender-placed insurance.