Tuesday, February 16, 2016
New York, NY – QBE North America today announced that Daniel Franzetti has joined the organization as Chief Claims Officer. In this role, Mr. Franzetti will serve on the Executive Management Board and have responsibility for leadership of QBE North America's claims function.
A well-regarded industry executive, Mr. Franzetti has deep claims expertise, a passion for the business, and a proven track record of delivering excellent claims service. Working from QBE's New York City office, he will report to QBE North America's CEO, Dave Duclos.
In a career that has spanned nearly 20 years, Mr. Franzetti most recently served as Chief Claims Officer for Zurich Australia Insurance Limited. He also previously led Zurich's Claims Technical Shared Services in North America as a Senior Vice President. Prior to this role, he was Head of Global Claims Vendor Management for Zurich's global general insurance practice.
"I'm confident Daniel's extensive industry knowledge and customer orientation – in addition to his disciplined use of data, along with his commitment to fostering employee engagement and development – will help underscore QBE's claims service as integral to our customer value proposition," said Mr. Duclos.
He added, "Daniel's appointment underscores QBE North America's commitment to adding top talent as we build a world-class, customer focused specialty insurance and reinsurance operation."
Mr. Franzetti holds a Bachelor of Arts degree from Colgate University, a Masters of Business Administration degree from Rutgers University-Newark, and a Juris Doctor degree from New York Law School.
QBE North America is part of QBE Insurance Group Limited, one of the largest insurers and reinsurers worldwide. QBE NA reported Gross Written Premiums in 2014 of $5.3 billion. QBE Insurance Group's 2014 results can be found at www.qbena.com. Headquartered in Sydney, Australia, QBE operates out of 38 countries around the globe, with a presence in every key insurance market. The North America division, headquartered in New York, conducts business through its property and casualty insurance subsidiaries. QBE insurance companies are rated "A" (Excellent) by A.M. Best and "A+" by Standard & Poor's. Additional information can be found at www.qbena.com, or follow QBE North America on Twitter.
Carla Ferrara, Vice President, Corporate Communications & Branding