Policyholders impacted by Hurricane Harvey

Report a Claim

If you have a policy from QBE and have suffered a loss due to Hurricane Harvey, please use our special reporting procedures for catastrophic events that should expedite our response.

Please note that using the PDF form below may be the quicker and easier option to report a claim due to heavy call volume.

  • Phone: If you need to report a claim, you may do so toll free 24 hours a day/7 days a week at our special number below for catastrophic events. It requires fewer prompts to get to an appropriate claims professional.

Call QBE at 877.464.5395
Or, call your agent or broker

  • Website: Use our editable PDF form below if would prefer to report claims online or via email.

Download PDF Form

Avoid Scams, Stay Safe and Minimize Risk of Loss

Beware of scammers who call demanding payment of policy premium to avoid cancellation of coverage. Read this notice from the Federal Trade Commission.

In addition, watch out for unscrupulous contractors and other service providers. Find helpful tips at the links below:
• http://www.iii.org/article/avoiding-scams-after-a-disaster
• https://www.texasattorneygeneral.gov/cpd/disaster-scams

Below are links to important Hurricane preparation materials that you can download. Considering the very heavy rainfall, please note the information about flooding.

For Individuals & Families   For Businesses

Our team of claims professionals, along with trusted independent adjusting and water mitigation firms, are working extended hours, seven days a week to respond as quickly as possible if you have a covered loss associated with the storm. Servicing our customers in their time of need is our top priority.